ENSURING ADMINISTRATIVE EXCELLENCE FOR CORPORATE SUCCESS
In my quest to be professionally relevant, I scaled down my interests in Personal Development, Entrepreneurship, Administration, Relationships, Leadership, and Success. I have tried to share what I find on my journey. One very important thing I found was that “nothing moves unless someone moves them.”The people that move things have a responsibility to do it in the best of ways, farthest of means and smartest of moves. There is a tall order of responsibility on the man that will take charge of making things happen in the organization. He must know how to harness all his personal resources to deliver the results his organization wants.
THE CHANGING WORLD OF WORK FOR THE ADMINISTRATOR
The world of work is demanding more skills from the actors in the workplace. There is a huge need for people with the right oratory skills, men and women that can interact with people of diverse interests and orientations in a professional manner. The rapid changes in the world of work today need fast-paced learners and adopters of new technology. These new devices have made work to slip through our front porches into our homes, hence the need for work-life balance. The world of work needs leaders that can motivate people to deliver results while achieving a balance on their roles outside the workplace. The administrator of the 21st century must be a leader who can assign tasks and follow through with its execution. He monitors the process of getting work done and ensuring that it is done under conditions of passion and not stress.
Broad Skills of an Administrator
Having adopted the definition of administration as given by Dr. Bider, where we say the administration is simply about people running processes based on rules using tools. The broad skills that the quality of service an administrator will rest upon are: technical, human, and conceptual skills. The interrelatedness of these skills however should not stand as an obstacle to the exposition of their individual meanings.
Technical Skill. The administration is a professional field of engagement that requires a great deal of proficiency in taking on the tasks associated with it. The skills that make up the technical ability of an administrator are found in his capability to execute specialized tasks.
Human Skill. The effective administrator knows that the success of his efforts lies in the contribution of other people. He needs to know how to interact with people. He is either going to be a team lead or part of a working group and must be responsible. The success of any administrator is dependent on his people skills.
Conceptual Skill. Every administrator requires the skill to visualize the interconnections of his organization. He should know the impact of the interdependencies and interrelationships within the organization. The skillset here will be expressed on a level of contextual and historical intelligence. An administrator with a good conceptual skill will be creative in his engagement. The efforts of the administrator should be geared towards the overall well being of the organization.
These 3 broad skills are so connected and they find expression across the different strata of leadership in the organization. The overarching goal of possessing requisite skills is to be able to translate knowledge into actionable steps.
General Skills of an Administrator
These general skills can actually be distributed under the 3 broad skills of technical, human, and conceptual skills. An in-exhaustive shortlisting of these skills will include the following:
Technical Skills: Technology usage, Technical Oversight.
Human Skill: Conflict Management, Communication Skills – Verbal and Written, Negotiation, Interpersonal relationship, Adaptability.
Conceptual Skill: Organizational, Time Management, Management, Problem Solving, Planning, Multitasking, Change Management
Continuous personal development is essential for an administrator to remain relevant in the workplace. You can’t afford to be left behind.
The world of work is demanding more skills from the actors in the workplace.
nothing moves unless someone moves it.